License FAQ

1. What is a license code?

A license code is the credential for software activation, auto-generated by the platform, bound to "product + edition + term + machine". Client software needs it to activate.

2. How do I activate?

Enter the code in the software (some products fill it automatically); the software reads the machine code and calls the platform activate/verify API. View it under "Profile → My Licenses".

3. Yearly / Perpetual?

"Yearly" means the license expires after one year and must be renewed; "perpetual" means no expiry. Check the product page for details.

4. Edition differences (Basic / Pro / Ultimate)?

Editions define feature tiers set by the developer. Your edition determines available features; you can pay to upgrade inside the software.

5. Switching computers / reinstalling?

Unbind the old device in "Profile → My Licenses" first, then activate on the new one. Unbind before reinstalling to avoid hitting the machine limit.

6. Lost license code?

Log in and check "Profile → My Licenses". If the code was issued via in-app payment without a bound account, contact the developer.

7. Upgrade or renew?

After paying in the software, it calls the platform upgrade API: per the developer's strategy, upgrade in place (same code) or issue a new code; renewal extends the expiry.

8. Verification failed / invalid license?

Check system time, machine code and whether you are on the bound device; otherwise contact the developer or platform support.

9. How do I add my machine code?

The machine code is generated by the client software (one per computer). In "Profile → My Licenses → My Machine Codes", click "Add Machine Code" and paste the code shown in the client software. Once registered, clicking Authorize in the client binds automatically; developers can also issue and bind licenses manually using the machine code. A machine code can only be registered once — duplicates are rejected.

10. I didn't buy the software on the platform — can I manage my License by adding my machine code?

Yes. As long as the developer of the software uses the Powersoftware.app authorization system, you can manage your License. Check "Profile → Purchased Software" to see whether the software has License authorization enabled. Once enabled, after adding your machine code in "Profile → My Machine Codes", you can view and manage the License linked to that machine code in "My Licenses".