Partner FAQ

1. How do I become a partner?

Click "Become a Partner" in the navigation, fill in your partner info (name, email, contact, payout account) and submit. After approval you can publish products.

2. What do I need to publish?

Product name, description, features/scenarios, images or videos, installer/source (client software), and deployment/pricing info for server software.

3. How long does review take?

Products are reviewed as soon as possible and go live after approval; if rejected, check the reason, fix and resubmit.

4. How do I configure licenses?

Enable "license activation" when publishing, set default machine count and self-issue permission; define editions (Basic/Pro/Ultimate by default, editable), choose an upgrade strategy; the system generates a "software API secret".

5. How to integrate in-app payment?

After payment inside your software, sign the request with the software API secret (HMAC), call the open API to generate a license bound to the machine, and users unlock features via the verify API. See the License Open API Document.

6. How is revenue settled?

The Partner Center "statements/revenue" module shows order income, sharing ratios and bills. Settlement cycle: statements for the previous month are compiled on the 5th of each month and paid before the end of the month; objections may be raised within 7 days after publication.

7. Where do I see user feedback?

Product feedback is emailed to your partner email automatically (public email first, otherwise your account email); you can also view it on the product feedback management pages.

8. What is the platform service fee (commission)?

The platform charges 3% of the order received amount (the buyer's payment after deducting payment channel fees) as a platform service fee; the rest belongs to the partner. Adjustments to the sharing ratio follow platform announcements and statements; after one year both parties may renegotiate based on sales.

9. How are payment channel fees deducted?

The buyer's payment is first deducted by channel fees and then counted into the order received amount before revenue sharing: Alipay orders at a rate of 0.6%; PayPal orders based on the actual net amount returned by PayPal; Waffo orders at a rate of 3.9% plus a fixed fee of USD 0.50 per transaction (no fixed fee for WeChat Pay). Channel rates are subject to the official rates published by each channel; if adjusted, the adjusted rates apply.

10. How are withdrawal fees and taxes apportioned?

Withdrawal fees and taxes actually incurred by the platform each month from cashing out and paying tax on each payment channel are apportioned among partners by their share of received income on that channel for the month, listed and deducted in the monthly statement; exact amounts follow the platform's monthly statement.

11. What is the tax difference between individual and company partners?

Individual partners (natural persons): the platform withholds and pays individual income tax (labor remuneration) when paying the settlement; you receive the after-tax amount and no invoice to the platform is required. Company partners (sole proprietorships/companies): before settlement you must issue to the platform a valid invoice equal to the settlement amount (item: software service fee / technical service fee); the platform arranges payment after verifying the invoice; settlement is deferred if the invoice is not provided on time.

12. How is the trading relationship defined?

When a buyer purchases software through the platform, the sale is concluded between the buyer and the platform; the relationship between the partner and the platform is consignment sales. The platform issues full-amount invoices to buyers, and partners issue invoices to the platform equal to their actual settlement amount.